HIGH CONFLICT INSTITUTE the missing peace
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Free Assessment · 10 Questions · Under 3 Minutes

How Conflict Ready Is Your Organization?

Most organizations don't know where they're vulnerable until a high conflict situation escalates. This free diagnostic reveals exactly where your gaps are.

Take the Free Assessment →
No credit card required. Instant results.
Trusted by organizations worldwide
Microsoft
UN World Food Programme
Commonwealth Bank
U.S. Department of Defense
Pepperdine Caruso School of Law
Boston Children's Hospital
Naval Medical Center San Diego
Progressive Insurance
Inhibrx
AFCA
Denver Public Schools
U.S. Department of Energy
AAML
AFCC
International Ombuds Association
Fisheries and Oceans Canada
IATSE
Primo Brands
NTPA
TheAlliance
Centre for Peace & Conflict Studies
COAT
Microsoft
UN World Food Programme
Commonwealth Bank
U.S. Department of Defense
Pepperdine Caruso School of Law
Boston Children's Hospital
Naval Medical Center San Diego
Progressive Insurance
Inhibrx
AFCA
Denver Public Schools
U.S. Department of Energy
AAML
AFCC
International Ombuds Association
Fisheries and Oceans Canada
IATSE
Primo Brands
NTPA
TheAlliance
Centre for Peace & Conflict Studies
COAT
The Hidden Problem

Conflict Is Costing You More Than You Think

The numbers are staggering, and most organizations have no idea where to start.
$359B
Lost annually to workplace
conflict in the U.S. alone
2.8 hrs
Per employee per week
spent dealing with conflict
65%
Of performance problems
stem from strained relationships

Traditional conflict resolution training focuses on negotiation styles and communication preferences. But the most damaging conflicts in your organization are not about style differences. They are driven by something else entirely.

5%

The Outsized Impact of High Conflict People

Research shows that approximately 5% of any population exhibits high conflict personality patterns. In your organization, these individuals are responsible for a disproportionate share of HR complaints, team dysfunction, and costly escalations. One high conflict person can destabilize an entire department.

$4.4M
Average annual cost per
high conflict individual
80%
Of HR complaint time
consumed by 5% of staff
12x
More likely to generate
formal grievances
What You'll Discover

Your Organization Scored Across 8 Dimensions

Each dimension maps directly to a specific area where your organization can measurably improve its conflict readiness.
01
🔍

HCP Awareness

15 points · Highest Impact

Can your leaders recognize high conflict personality patterns before situations escalate? This is the single biggest predictor of organizational conflict health.

02
🛡️

Leadership Response Capability

15 points · Highest Impact

Do your managers have specific, practical tools for responding to high conflict situations? Or are they improvising every time?

03
📋

Policy & Process Readiness

15 points

Are your conflict resolution policies designed for high conflict situations, or do they accidentally reward escalation?

04
📝

Communication Protocols

10 points

Does your organization have frameworks like BIFF for managing high stakes written communication?

05
🎓

Training & Development

10 points

Have your managers received specific training on high conflict patterns, or just generic conflict resolution?

06
🌡️

Early Warning Systems

10 points

Can your organization detect emerging conflict patterns before they escalate into formal complaints or departures?

07
🤝

Team Resilience

15 points

When a high conflict situation erupts, do your teams know how to contain the impact and maintain productivity?

08
📊

Conflict Cost Awareness

10 points

Does your leadership team understand the true financial impact of unresolved conflict on the bottom line?

Simple Process

Three Minutes to Clarity

No consultants. No long surveys. Just honest answers and immediate insight.
1

Answer 10 Questions

Rate your organization on each statement using a simple 1 to 5 scale. Takes less than 3 minutes.

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2

Get Your Score Instantly

See your overall Conflict Readiness Score and which tier your organization falls into.

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3

See Where You're Exposed

Your personalized breakdown reveals exactly which dimensions need the most attention.

Sample Results

Here's What Your Report Looks Like

Instant, visual, and specific enough to forward to your CEO.
Conflict Readiness Assessment
Generated March 2026
Prepared for: Westfield Regional Health System

Organizational Conflict Readiness Report

850 Employees · Healthcare · Benchmarked Against 340+ Organizations
34
of 50
Conflict Vulnerable
Significant Gaps Detected
Your organization scores in the bottom 32% of healthcare organizations assessed. Leadership response capability and HCP awareness are critical areas requiring immediate attention.
Est. Annual Impact
$2.1M
in conflict related costs
35
HCP Awareness
28
Leadership Response
55
Policy & Process
62
Communication Protocols
30
Training Investment
48
Early Warning Systems
72
Team Resilience
25
Conflict Cost Awareness
Priority Action Areas
1
Leadership Response Capability (28%) Your managers lack structured tools for de-escalating high conflict situations. This is the single highest leverage improvement area for your organization.
2
Conflict Cost Awareness (25%) Leadership does not currently quantify the financial impact of unresolved conflict. Without this data, securing budget for intervention programs will remain difficult.
3
Training Investment (30%) No formal high conflict specific training exists. General conflict resolution training does not address the unique dynamics of high conflict personalities.
Confidential
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Is This For You?

Built for People Who Own the Problem

If conflict resolution lands on your desk, this assessment was designed for you.
👤

HR Directors & CHROs

You see the patterns. Now get the data to drive organizational change.

🏢

COOs & Operations Leaders

Conflict is an operational drag. This quantifies where and how much.

👥

Department Heads

Managing a team with recurring conflict? See exactly where the system is breaking down.

⚖️

General Counsel

Reduce litigation risk by identifying exposure points before they become legal matters.

Megan Hunter, MBA, CEO and Co-Founder of High Conflict Institute

Megan Hunter, MBA

CEO & Co-Founder, High Conflict Institute

Megan has spent 18+ years helping organizations worldwide understand and manage high conflict situations. She has trained teams at Microsoft, the World Food Programme, the Commonwealth Bank of Australia, and the U.S. Federal Court system. She is the author of multiple books on high conflict communication and the co-developer of the BIFF Response method used by thousands of professionals globally.

18+ Years Research Author · 5 Books Trained 50,000+ Professionals Co-Creator of BIFF Response
Common Questions

What You Need to Know

How long does the assessment take?
Under 3 minutes. There are 10 questions, each asking you to rate a statement on a 1 to 5 scale. Most people complete it in about 2 minutes.
Is it really free?
Yes, completely free. No credit card, no trial period, no hidden fees. You will receive your score immediately after completing the assessment. We will also email you a PDF summary of your results.
Who sees my results?
Only you. Your results are private and sent directly to the email address you provide. We do not share individual assessment data with anyone. Aggregate, anonymized data may be used in published research.
What happens after I get my score?
You will receive your score card immediately, along with an email with your full results PDF. Over the following two weeks, we will send you additional context about your score, including tips for the dimensions where you scored lowest. If you want to go deeper, you can schedule a complimentary Conflict Diagnostic with Megan Hunter.
What's the difference between this and the full diagnostic?
This free assessment gives you a high level snapshot across 10 questions. The full Conflict Readiness Diagnostic is a comprehensive 40 question assessment across all 8 dimensions, administered to multiple stakeholders, and includes a detailed report with benchmarks and specific recommendations. The diagnostic results are presented by Megan in a personal 30 minute debrief.
Can I use this for my whole team?
The free version is designed for a single HR leader or senior manager. If you want to assess your broader leadership team or multiple departments, the full Conflict Readiness Diagnostic is designed exactly for that, with stakeholder comparison and alignment analysis.
Go Deeper

Ready for the Full Picture?

The free assessment gives you a snapshot. The full diagnostic gives you a treatment plan, presented personally by Megan Hunter.

Free Assessment

  • 10 questions
  • Overall readiness score
  • One page summary PDF
  • Self administered
  • Instant results

Full Conflict Diagnostic

  • 40 questions across 8 dimensions
  • Multi-stakeholder analysis
  • 5 to 8 page detailed report
  • Industry benchmarks included
  • 30 min debrief with Megan Hunter
  • Specific recommendations by dimension
Complimentary for qualified organizations
Start with the Free Assessment →

Three Minutes Could Change How You Handle Conflict Forever

Join thousands of HR leaders and organizational executives who have discovered their Conflict Readiness Score.

Get Your Free Conflict Readiness Score →
10 questions · Under 3 minutes · Instant results · 100% free
Next Step

See What Conflict Is Actually Costing You

After you take the assessment, use our Conflict Cost Calculator to see the real dollar impact on your organization, including lost productivity, turnover, and litigation costs.

Calculate Your Conflict Cost →

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Based on 18+ years of research into high conflict personality patterns in organizations.